Matter Agency is a Brisbane based digital agency. This page explains what personal information we collect through matteragency.com.au, why, and what you can do about it. If anything here is unclear, email makeit@matteragency.com.au.
What we collect
Your email address, if you enter it in the form on our home page.
Usage and device information, such as pages viewed, approximate location, browser and device type, collected through the analytics and advertising tools listed below. Some of these tools use cookies or similar technologies.
Why we collect it
To reply to your enquiry.
To understand how people find and use our site, so we can improve it.
To measure and improve our advertising, including showing our ads to people who have visited our site.
Tools and service providers
We use third party services to run the site. They process information on our behalf, and some are located outside Australia, including in the United States.
Meta Pixel (Meta Platforms) for advertising measurement.
LinkedIn Insight Tag (LinkedIn) for advertising measurement and audience insights.
TikTok Pixel (TikTok) for advertising measurement, where enabled.
Google Analytics and Google Tag Manager (Google) for site analytics and managing these tools.
Microsoft Clarity (Microsoft) to understand how people use the site through heatmaps and session recordings. Text you type into forms is masked.
Cloudflare Web Analytics (Cloudflare) for privacy focused traffic statistics.
Web3Forms to deliver form submissions to our inbox.
Vercel to host the site.
We do not sell your personal information.
Your choices
You can block or delete cookies in your browser settings.
You can manage how Meta uses your information for ads in your Meta ad preferences.
You can opt out of Google Analytics with Google's browser add-on.
You can manage LinkedIn's use of your data for ads in your LinkedIn advertising settings.
Access, correction and complaints
You can ask to see or correct the personal information we hold about you by emailing makeit@matteragency.com.au. If you have a concern about how we have handled your information, contact us first and we will respond within 30 days. If you are not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.